Shipping Policy

Welcome to onlysellerpro, proudly operated by CLOTHING KARLA LLC. We aim to provide exceptional shipping services to ensure your jersey orders reach you efficiently, securely, and on time. Please carefully review our detailed shipping policy outlined below.

Order Processing Time

All orders are processed within 2-4 business days, Monday through Friday, from 8:00 AM to 6:00 PM Eastern Time (ET). Please note that orders placed after our daily cut-off time of 05:00 PM (ET) will be processed the next business day. Weekend and holiday orders will be processed on the next available business day.

Shipping Time & Delivery Estimates

Shipping and delivery typically take between 7-15 business days from Monday to Friday, depending on the destination and shipping service. Please allow additional time during peak seasons, holidays, or due to unforeseen circumstances such as adverse weather conditions or shipping carrier delays.

Shipping Rates

Orders over $199 qualify for free standard shipping.
Orders under $199 will incur a flat shipping fee of $7.99.

Shipping charges and applicable taxes are clearly displayed at checkout before payment.

Shipping Carriers

We partner with reputable shipping providers, including FedEx, UPS, and USPS, to ensure reliable and timely delivery of your purchases. The choice of carrier may vary depending on your location and order specifics.

Tracking Information

Once your order has been shipped, you will receive an email confirmation containing your tracking number. You can easily track your shipment’s progress using the tracking number provided through the shipping carrier’s website.

Shipping Areas

Currently, onlysellerpro ships exclusively within the United States, including Alaska and Hawaii. We do not offer international shipping at this time.

Shipping Restrictions

We currently do not ship to PO Boxes, APO/FPO addresses, or international addresses. Customers must provide a valid street address within the United States for successful delivery.

Taxes

A standard tax rate of 5% will be applied to all orders as required by applicable laws and regulations. Taxes are calculated at checkout based on the order subtotal.

Delayed or Out-of-Stock Items

In the event your ordered item is out of stock or delayed, we will promptly notify you and provide available options, including modifying your order, waiting for restock, or a full refund.

Delivery Problems

In the event of delivery issues such as incorrect addresses provided by the customer, refusal of delivery, or inability of the carrier to deliver due to customer absence, the customer will be responsible for any additional shipping fees for re-delivery.

If delivery attempts are unsuccessful and your package is returned to us, you will be responsible for the reshipment costs.

Please verify your shipping address carefully before placing your order. For changes or corrections, contact us immediately at contact@onlysellerpro.com before your order is processed.

Damaged or Lost Items

Should your order arrive damaged, or if your shipment is lost, please immediately contact us within 48 hours of receiving your delivery notification at contact@onlysellerpro.com. Include photographs and a detailed description of the issue. We will swiftly address the issue by arranging for a replacement or issuing a refund.

Issue Resolution Time

We strive to resolve all shipping-related inquiries and complaints within 5-7 business days of notification.

Handling Charges

At onlysellerpro, we do not charge additional handling fees. The shipping fee clearly indicated at checkout is comprehensive and inclusive.

Changes to Shipping Policy

Our shipping fees and policies may change periodically without prior notice, but these changes will be clearly communicated on our checkout page.

Returns & Exchanges

If you wish to return or exchange an item, please review our detailed Refund and Returns Policy available on our website for instructions and guidelines.

We value your trust and strive to offer clear, reliable, and efficient shipping services. If you have additional questions or require further assistance, please contact our customer support team:

Company Name: CLOTHING KARLA LLC

Company Number: L20000134390

Address: 5641 NW 112th Ave Suite #114, Doral, FL 33178, United States

Email: contact@onlysellerpro.com

Phone: +1 (517) 206-5212

Business Hours: Monday to Friday, 8:00 AM – 6:00 PM Eastern Time (ET)

Response Time: Our customer service team aims to respond within 12 hours on business days.

Thank you for choosing onlysellerpro, where customer satisfaction is our priority.